Effective Date: October 1st, 2025

Last Updated: October 1st, 2025

Adrift Hair (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website adrifthair.com, book a service, shop online, or interact with us through any other platform.

1. What Information We Collect

When you use our site or services, we may collect:

Personal Information

Name

Email address

Phone number

Billing/shipping address

Payment details (processed securely via third-party providers)

Birthday (if you provide it for loyalty rewards)

Appointment & Service Information

Booking history

Preferred stylist or service

Notes or preferences you share with us

Website & Device Information

IP address

Browser type

Device ID

Browsing behavior on our site (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments

Communicate with you about bookings, changes, or follow-ups

Send appointment reminders and service confirmations

Process payments and issue receipts

Improve your experience with personalized services and offers

Share promotions, special events, and updates (with your consent)

Comply with legal obligations

3. How We Share Your Information

We never sell your personal information. We only share it with:

Service providers who help us operate our business (e.g., booking platforms, payment processors, email/text providers)

Law enforcement or government agencies when required by law

Marketing tools like email services (only if you’ve opted in)

4. Cookies & Tracking

We use cookies and other tracking technologies to:

Remember your preferences

Improve website performance

Analyze website traffic through tools like Google Analytics

You can disable cookies in your browser settings at any time.

5. Text & Email Communication

By providing your phone number and/or email, you consent to receive:

Appointment confirmations and reminders

Service follow-ups

Occasional promotions or updates (opt-out anytime)

You can unsubscribe from emails or reply “STOP” to text messages to opt out.

6. Protecting Your Information

We take reasonable precautions to safeguard your data:

Secure payment processing via trusted providers

Password-protected systems

Limited access to client information within our team

7. Your Rights & Choices

You may:

Update or correct your personal information

Request deletion of your information (unless required to retain for legal or business reasons)

Opt out of marketing communications at any time

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available at adrifthair.com/privacy. We’ll notify you of significant changes by email or site notice if appropriate.

10. Contact Us

If you have questions or concerns about this policy or how your information is handled, please contact us at:

📧 hello@adrifthair.com

📍 131 Crenshaw Corners Drive, STE 100, Wake Forest, NC 27587

📞 919-213-0211